Privacy Policy
1. Data Controller
tradesmartmy Sdn. Bhd. (SSM 1410123-X), Level 18, Menara Worldwide, 198 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia. Email: info@tradesmartmy.com (subject: Privacy).
2. Information We Collect
Contact forms
Name, email, optional phone, program interest, and message content.
Automatic data
IP address, browser type, device information, and timestamps for security and analytics (with consent).
Cookies
See our Cookie Policy. We use cookieConsent in localStorage.
3. How We Use Data
To respond to program enquiries, improve our educational platform, measure site usage (with consent), and comply with Malaysian law. We do not sell or share enquiry data with brokers or financial institutions.
4. Legal Basis
Processed under the Personal Data Protection Act 2010 (PDPA), including consent where required for marketing cookies and analytics.
5. Third Parties
Hosting providers and, with consent, Google LLC (Analytics/AdSense) may process data. We require appropriate safeguards for cross-border transfers.
6. Your Rights
You may request access, correction, or withdrawal of consent by emailing info@tradesmartmy.com. Complaints may be lodged with the Department of Personal Data Protection (JPDP) under the Ministry of Digital.
7. Retention
Enquiry records: up to 24 months. Server logs: up to 12 months unless longer retention is legally required.